CX Lead (Qualtrics Specialist).

Do you get excited about delivering excellence for your clients? Then you could be the perfect fit for this agency in this flexible CX Lead role!

JOB TITLE: CX Lead (Qualtrics Specialist)
SALARY Up to £100k
LOCATION: UK/Ireland based - Fully Remote

THE COMPANY

We are representing a global organisation that helps organisations design, implement, and optimise feedback-driven programmes using leading technology. It focuses on turning meaningful insights into action through a structured, value-based approach that strengthens engagement, leadership accountability, and organisational culture.

They are now looking to bring on a Qualtrics specialist to take the lead on their CX programmes:

KEY DUTIES

• Lead client engagement, translating business goals into CX strategies, supporting sales through demos and guidance.
• Design, implement, and deliver CX programs using Qualtrics, optimizing surveys, dashboards, workflows, ensuring timely delivery.
• Analyse feedback to insights, stakeholders, present recommendations, facilitate workshops, and mentor teams in CX practices.

SKILLS & EXPERIENCE

• Certified CX consultant with proven experience delivering enterprise projects, understanding journeys, measurement, and CX principles.
• Strong communication, presentation, analytical, problem-solving skills; manage multiple projects, deadlines, and client relationships effectively.
• Fluent in English, additional languages preferred, with consulting or professional services experience enhancing CX delivery capabilities.

Interested in this CX Lead role? Apply now and let's have a chat!

We Are Aspire Ltd are a Disability Confident Commited employer