Job details

Location
New York
US$75000 - US$80000 per annum + Bonus + Benefits
Job Type
Permanent
Ref
PR/086436_1746732491
Posted
about 18 hours ago

Job details

Location
New York
US$75000 - US$80000 per annum + Bonus + Benefits
Job Type
Permanent
Ref
PR/086436_1746732491
Posted
about 18 hours ago

Position: Client Success Manager

Location: US - East Coast (Remote)

Compensation: $70k-$80k + Bonus

We are partnering with a fast-growing, technology-focused events company in the financial services sector that brings together key market participants through digital and in-person conferences, networking events, and membership programs. They are seeking a highly organized, customer-focused Client Success Manager to manage sponsor coordination, oversee event organization, and ensure a seamless experience for all stakeholders across their growing portfolio.

Key Responsibilities:

  • Manage and grow sponsor and client relationships through a consultative approach.
  • Oversee the execution of finance-focused conferences and events, handling logistics, scheduling, and vendor relationships.
  • Coordinate with sponsors to fulfill deliverables, enhance engagement, and support marketing efforts.
  • Maintain accurate records in the CRM system (experience with HubSpot is a plus).
  • Act as the main point of contact for sponsors before, during, and after events, ensuring top-tier customer service.
  • Support cross-functional initiatives with marketing, audience development, and production teams.
  • Travel to events and client meetings as required (domestic and international).

Candidate Profile:

  • 3-5 years' experience in event coordination or client success, ideally within conferences or financial services.
  • Strong project management, communication, and organizational skills.
  • Comfortable working independently and collaboratively across teams.
  • Proficient in Microsoft Office; familiarity with CRM tools and basic data privacy regulations (e.g., GDPR) is a plus.
  • Detail-oriented, proactive, and adaptable to changing needs.
  • Strong relationship-building mindset with a focus on customer success.
  • Collaborative, positive team player who is willing to roll up their sleeves.
  • Comfortable working across time zones and occasionally traveling internationally.

Why Join?
You'll be part of a growing, entrepreneurial team shaping the future of finance-focused events, with opportunities for professional development, international travel, and real ownership over client relationships and event success.

If you or someone you know would be a great fit for this opportunity, please reach out to learn more!

We Are Aspire is acting as an Employment Agency in relation to this vacancy.

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